Rancor ARC Squad

I just placed an order. When will it ship?
We usually ship within one day.

I'm not in the USA. Will you ship to me?
We do ship internationally. Because international shipping can be costly, we encourage international clients to order as many parts as they need in a single purchase. The cost for shipping one piece will likely be the same to ship ten pieces.

Are there import fees when the order arrives in my country?
We use GlobalPost by USPS for international shipments. The majority of import fees are paid ahead of time with the cost of the label. Because every country is different, we cannot guarantee there will not be additional import fees. We have shipped all over Europe, South America, Asia, Australia, Canada, and Mexico with no additional fees.

How long is the shipping time?
We ship from California. Western states should receive their orders in one or two days. Orders in the midwest or east coast can take three to five days. Inclement weather or other conditions beyond our control may delay your package in shipping. International shipments can take anywhere from a week to a month depending on the destination country and their customs policies.

Will I receive a tracking number?
Absolutely. Within one day your order will be updated with tracking info. This can be tracked using our tracking your order page.

Can I cancel my order?
Cancellations are only available before the item ships. If you need to cancel an order, please reach out to the contact right away. Please include the word CANCEL in the subject line.